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Jul 04, 2023

State of Developer Experience Report Finds Growing API Reliance

By: Bill Doerrfeld on May 11, 2023 Leave a Comment Web APIs continue to grow in

By: Bill Doerrfeld on May 11, 2023 Leave a Comment

Web APIs continue to grow in interest among developer users. APIs can empower new customer experiences and help engineers avoid rebuilding common functions. The technology is also powering microservices and headless architectures that we’ve seen gain more traction in recent years as enterprises become more composable.

On the provider side, a web API strategy can enable co-creation in partner ecosystems and even open new revenue opportunities for the business. Yet, like any software-as-a-service (SaaS), APIs require great developer experiences to create quick onboarding journeys and easy ongoing maintenance.

Nylas recently released its inaugural State of Developer Experience Report, detailing the key trends, technologies and priorities that are molding the modern developer experience. The study found increasing reliance on APIs and hopes to increase investment in API-driven technologies. I also met with Isaac Nassimi, SVP of product, Nylas, to explore the reasons behind some of these findings and to get his perspective on the API economy at large.

As I’ve covered before, the number of APIs in the market has ballooned as more development teams have come to rely upon APIs to power new application functions. The largest companies, those with 10,000 or more employees, have more than 250 internal APIs, according to Rapid's 2022 State of APIs report.

Similarly, the Nylas study underlined the growing reliance on APIs. A full 98% of developers said they view APIs as a key contributor to helping them and their team get their work done. And 86% of developers said they expected their use of APIs to increase in 2023.

According to Nassimi, APIs are something that's become more and more prevalent over time. For example, in 1998, setting up a web server was pretty cumbersome. But nowadays, a junior developer can accomplish the task (and much more) with a few lines of code, he said. APIs abstract complexity and help leverage external infrastructure so you aren't constantly reinventing the wheel. "They add more functionality and help outsource labor, thought and cognitive load," explained Nassimi.

Another possible reason to shift toward APIs is to handle escalating tool usage. Almost half (48%) of developers said they are either always or often overwhelmed by the number of tools they use daily. Simultaneously, 98% of developers said APIs would lessen the number of workplace tools they use daily. The study indicates that investment in APIs can increase automation and reduce the manual headaches of crafting new features by hand.

For example, Nassimi describes creating a video transcoding service from scratch in a previous company. The entire engineering team had to dedicate months and months to the process, using muscles they hadn't ever exercised. After much effort, they ditched their work and ended up just using an API. "It was a really good feeling to delete 200 lines of code," said Nassimi. "If you do that five times, you reduce all these esoteric things you have to learn how to do in your company by an order of magnitude."

In addition to reducing headaches, APIs can also enable speed. For example, it can take over a year for three senior engineers to build an email or calendar integration without the help of an API, the report found. With an API, this integration timeline can be minuscule, said Nassimi. As a result, 95% of all respondents said they would like to see their company invest more heavily in APIs within the next year.

Developers find speed to be the number one benefit when working with APIs. And to grant this speed, API providers must create a streamlined developer experience (DX). The speed of implementation can make the difference between a good DX and one that is not so good, and a significant contributor to this speed is familiarity. One DX hangup is that the API you use must function like the code you use in your own environment, said Nassimi.

Although solid documentation and naming conventions should exist in the background, Nassimi shared that forcing developers to learn terminology about the thing the technology is abstracting is a lousy developer experience. Instead, installing SDKs in the unique language of choice, like TypeScript bindings, and using autocompletes to understand the SDK can grant a much better experience.

Workflow automation and AI can also enhance developer experience, as it frees up time for engineers to be more productive. In fact, two out of three developers would like their company to invest in AI for workflow automation and to curate better user and customer experiences. And 72% of developers said they or their organization are currently using AI for data analytics and making sense of their data.

However, when it comes to generative AI like ChatGPT and Bard, developers are less enthused—only 14% of developers reported it as a useful area that their companies should invest in over the next year. Although the headlines proclaim that generative AI will disrupt most aspects of modern work, the technology is still new and can produce errors and introduce potential security repercussions.

Developers integrating with APIs will have various backgrounds and priorities. And although speed is an important consideration, providers should also understand where their workloads lie and what particular features they should be driving, said Nassimi. "You want to show off all endpoints and features, but if you narrow down to show users what they need to get started, you will close more deals," he said.

For more details, you can download a copy of Nylas’ State of Developer Experience 2023 behind an email gate here.

Filed Under: API, Application Performance Management/Monitoring, Blogs, DevOps Practice, Features Tagged With: API, APIs, application development, developer experience, developers, microservices